Privacy policy

By accessing and using the LUC website, you are consenting to and accepting the conditions described in the Privacy Policy section.

All contents presented on this website are the exclusive property of LUC.

The Portuguese law applies to these General Conditions of Sale.

In the absence of resolution by agreement of the parties, any litigation arising from the General Conditions of Sale mentioned above will be submitted to the competent Portuguese court.

LUC is committed to protecting your privacy and making your shopping experience as pleasant as possible. This statement applies only to the LUC website, regulating the collection and processing of personal data of our customers. By browsing the LUC website, you are accepting the practices described in this statement.

Your data is collected for two reasons:

1st - Processing your order

2º - Providing a better service

We will send you emails to keep you up-to-date on the status of your orders. We also give you the ability to unsubscribe from all of our marketing communications.

Personal data collected by LUC:

1 - E-mail address;
2 - Name;
3 - Address (es): Home and / or work;
4 - Telephone Number;
5 - Country and / or City;
6 - Date of Birth.

Please note that by disclosing personal information in LUC public media such as Facebook, Instagram and Twitter, this information may be viewed and used by third parties.

Note: LUC does not read any personal communications published on its customers' own web pages.


LUC collects and uses your personal data to manage the website and to provide you with the services that you have been asked for. Your personal information is also used to inform you of new products and / or services available on our website and our affiliates. You can also be contacted in the form of questionnaires and surveys, to know your opinion about the services provided or about new services that we may offer.

LUC does not sell or make available its customer data to third parties. You may, however, be contacted on behalf of business partners about some offers that may be of interest to you. In these cases, the personal data that identifies you (name, email, address and telephone number) will not be transferred to third parties but shared with partners who will help us develop statistical analysis (via email or letter), customer service or Deliveries / collections. All such intermediary partners are prohibited from using your data for purposes other than those listed above and are still required to maintain their confidentiality.

LUC does not use or disclose personal information without your explicit consent.

LUC keeps track of the pages our customers visit within the site to determine which services / products are most requested. The data collected is used to provide customer-targeted services that demonstrate interest in certain areas of our site / product.

The LUC only provides your information, without your consent, if required by law or if in good faith you believe that this action is necessary:

(A) In accordance with certain decrees of law or legal notices regarding the LUC or the site;
(B) Protect and defend the rights and property of LUC;
(C) Take action on special circumstances to protect users of or the general public.


LUC uses automatic data collection systems such as cookies. A "cookie" is a device transmitted to the hard disk of an Internet user. While cookies do not contain intelligible information, it allows us to link an Internet user to your personal information. Cookies are disclosed by our servers and no one can have access to the information contained therein. Only LUC has access to the information collected by cookies, collectively and anonymously, in order to optimize its services and those of this site to the needs and preferences of the user and to make the preparation of the Web pages personalized.

Acceptance of our automatic procedures for collecting data and the use of cookies is necessary to take advantage of the many features and services offered through this site, including the purchase of products. If you set your browser to block or delete cookies, we can not guarantee that you will have access to all the features and services offered through this site (for example, your computer may not be able to display the image of the product you are trying to purchase).
We will use cookies for functions such as browsing the catalog, purchasing products online and providing services reserved to registered users.


LUC secures the personal information you provide to us on servers maintained in a secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is provided on the payment web page, it is protected by Secure Secure Socket Layer (SSL) encryption and verified by Digicert.


LUC may occasionally change this statement and its Privacy Policy in order to reflect the company's image and customer feedback. We encourage our customers to periodically review our Privacy Policy to keep up-to-date on how LUC protects their information.


LUC welcomes your comments regarding this Privacy Policy. If you believe that LUC does not comply with this declaration, please contact us at We will try to evaluate your suggestion and respond to you as soon as possible.

The LUC online store is owned by Pormenor Original Unipessoal Lda with a physical presence and registered office at CC Navarras Rua António Carneiro 4600-049 Amarante with the unique number of legal person and registration number 509 198 724, registered at the Amarante Commercial Registry Office, with the share capital of 200,000 €.